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Zaorab is built around one idea: Modern jewellery should be simple, durable and premium. The idea is to make sure that every piece of Zaorab should elevate your presence.

We focus on clean silhouettes, strong materials and timeless finishes made for daily wear.

At Zaorab, we take pride in the craftsmanship of our signature pieces. We want you to feel confident in your purchase, knowing that we stand behind our quality.

1. 7-Day Hassle-Free Exchange & Returns

If you are not 100% satisfied with your purchase, you may return or exchange your item within 7 days of delivery.

• Condition: To be eligible, items must be unused, in the same condition that you received them, and in their original packaging.

• Exclusions: For hygiene reasons, earrings cannot be returned unless they arrive damaged.

2. Damaged or Incorrect Items

We maintain strict quality control, but if your item arrives damaged or is not what you ordered, we will make it right immediately.

• Please contact us at zaorab95@gmail.com within 48 hours of delivery.

• Include clear photos and a short video of the defect for a priority replacement at no extra cost to you.

3. How to Start a Return

To initiate a return or exchange, simply email our support team with your Order ID. Once your return is inspected and approved, we will process your refund to your original payment method or ship your exchange item within 3–5 business days.

4. Shipping Costs

• For damaged/incorrect items, Zaorab covers all shipping costs.

• For "change of mind" returns or size exchanges, the customer is responsible for the return shipping fee.

Reliable, Insured Shipping:
We work hard to get your Zaorab pieces to you as quickly as possible so you can start wearing them.

Processing Time: All orders are processed and packed within 24–48 hours.
Delivery Times: Once shipped, orders typically arrive within 3–5 business days depending on your location.
Live Tracking: As soon as your order leaves our facility, you will receive an email with a live tracking link so you can follow your package right to your door.
Safe Delivery: Every shipment is insured, ensuring your jewellery arrives safely

Please contact our email address for any queries: zaorab95@gmail.com

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